Optimised organisational procedures are the most important foundations
of customer-related product policy, and prerequisites of profitable cost
management of the product portfolio. The goal of decreasing fixed expenses
should, however, never be seen as an enemy to quality when initiating
improvement adjustments.
Operational and
Organisational Structures
Analysis of
operational processes
Deriving operational
adjustments and optimising solutions
Build-up and heading
change management teams
Consistent optimisation of
adjustments to the new targets
Control of adjustment
processes
Operative
Improvements
Optimisation/innovation of
operative business fields, e.g. catering, excursions, entertainment, wellness,
fitness, healthcare
Maximizing of additional revenues,
e.g. concessionaire business
Project management of theme
tours and theme cruises
Collaboration and heading of
opening phases during product launches